SHIPPING & RETURNS
Shipping & Returns
We offer Free Standard Shipping in Canada and are not able to ship to PO Boxes. At this time we are unable to fulfill international orders outside of the United States and Canada.
Orders are processed and shipped as follows:
- Orders placed before 12pm EST will be processed on the same business day.
- Orders placed after 12pm EST will be processed on the next business day.
- Orders placed after 12pm EST the day prior or on a weekend or holiday will be processed on the next business day.
Please note that there may be a delay in processing and shipping during popular or unforeseen events. We will process your order as quickly as possible.
Standard Shipping times are 3-5 business days after an order is processed, but in some cases may be up to 10-14 business days due to high demand. Backordered products ETA are posted on the individual product pages. We appreciate your order and your patience.
We offer a 30-Day FREE Return Policy for all items ordered on
TheCaliforniaBeachCo.ca. Customers are not responsible to pay for return shipping. A free return shipping label will be provided upon request. All refunds are returned back to the original payment method used for purchase.
Beginning on November 18th of every year, we will extend the date of accepted returns until 30 days after Christmas, on January 25th to ensure satisfaction during the holiday season.
Questions?
Email customerservice@thecaliforniabeachco.com for orders placed on TheCaliforniaBeachCo.ca.